Shipping and Tracking
Shipping Rates & Times
We dispatch from Lithuania (EU) three times a week. Every order ships with tracking.
Production
- Standard orders: 1–4 working days
- Custom orders: 1–10 working days
Finished orders go out on our next shipping day.
Busy periods
During peak times such as Black Friday, Christmas and other sale periods, we receive many more orders than usual, and production can take up to 5 extra working days. Every decal is still made to order and checked before it ships. If your order is running later than expected, we’ll email you with an update – you don’t need to chase us.
Shipping
| Region | Service | Delivery time* | Rate |
|---|---|---|---|
| Baltics (LT, LV, EE) | DPD / Venipak, tracked | 3–4 working days | €3.99 Free from €100 |
| Europe (EU) | Standard Tracked (DPD / Deutsche Post or similar) | 3–7 working days | €9.99 Free from €100 |
| UK, Switzerland, Norway & other non-EU countries | Standard Tracked | Varies by destination | $14.99 Free from $199 |
| United States | Economy Tracked (Lietuvos paštas) | 9–15 working days | $39 Free from $199 |
| Express Courier (DHL Express) | 3–6 working days | $59 |
*Delivery time is estimated in working days after dispatch and may vary by destination and carrier capacity.
Order tracking
You will get a tracking link by email once we ship your order.
Import duties & taxes
- United States: import duties and taxes are included in the shipping price (DDP) for both Economy Tracked and Express Courier. You won’t be asked to pay customs charges on delivery. If a courier requests payment by mistake, don’t pay it — contact us and we’ll sort it out. In rare cases customs may still contact you; if that happens, message us right away so we can handle it under DDP.
- EU (including the Baltics): no customs duties – your order is shipped within the EU.
- UK, Switzerland, Norway and all other countries: import duties, taxes or handling fees may be charged by your local customs or the courier. These are not included in our prices and are the buyer’s responsibility. Please check your country’s import rules before ordering.
Please note
- Inspect the parcel before signing. If it looks damaged, ask the courier to note it, take photos, and contact us.
- If the package is damaged, take photos and contact us within 48 hours so we can help.
- We are not responsible for delays caused by couriers or customs processing, but we’ll help you track the shipment and resolve issues.
Questions?
If you have any questions, email us at info@brokenstickers.com.